Equinux VPN Tracker 5.4.4 Manuel d'utilisateur télécharger pdf (Page 38)

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If it supports neither IPSec Passthrough nor NAT-Traversal,

you probably have to exchange the local router

Please refer to “IPSec Explained“ for details on VPN traffic and

NAT-Traversal.

Application Firewall

When using Mac OS X 10.5.1 or later with the application

firewall enabled, you need to allow VPN Tracker to establish a

connection explicitly. The option “Allow only essential services”

will keep VPN Tracker from working properly.

Creating a Technical Support Report

If you cannot figure out how to solve the problem with the

help of the log hints and/or the VPN Environment Manager,

you should send a Technical Support Report (TSR) to equinux

Support.

To create a Technical Support Report:

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Click the yellow triangle next to the connection slider

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Click the TSR button below the log

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Select the options as indicated on the screenshot below

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Equinux VPN Tracker 5.4.4 Manuel d'utilisateur Page 38